Our Purpose

Together, we put Health First

This is our purpose as a company. In this section, you’ll learn more about our purpose and how you and your team can put it into practice.

Introducing our purpose

Together, we put Health First. This is our purpose. This is how we win as a company.

Putting Health First is about taking bold action to support three fundamental, interconnected drivers of our long-term sustainability and growth.

Explore each driver and hear about the “Bright Spots” where we’re already putting Health First into practice today.

Leading a conversation to introduce our purpose: Together, we put Health First.

As a leader, one of your most important roles is translating our company-level ambition to team-level reality.

Our ambition is to introduce a purpose that feels like a simple call to action to every leader and associate—to put Health First in everything we do.

Our ambition is for that purpose to feel like a new sense of permission for turning our collective passion for the people we serve into action.

Our ambition is for every associate to feel like they can practice our purpose—and for every leader to empower them to do so.

Use this guide to prepare for a conversation with your team that presents our new purpose with the ambition that we have for it. Translate those ambitions to reach your team, so that they can share them, too.

Pitching new ideas for putting Health First

Our purpose gives us a common standard for every action we take: Everything we do should put Health First—supporting Healthy Teammates, a Healthy Company, and Healthy Customers over the long-term.

And if it doesn’t, each of us has the expectation to try and make it better.

We want everyone to feel empowered to find opportunities to put Health First. This is a new kind of conversation for us to have as a team, so we’ve put together a document to give everyone a common way of coming up with and talking about ideas for putting Health First.

The Bright Spot Brief

This simple document is designed to help every associate:

Recognize opportunities to put Health First through workflow improvements
Present opportunities, along with their short- and long-term impact, to their leader and team
Organize and begin prototyping to capture opportunity
Measure and report the results
Continue scaling their work if it makes sense to

Use this as a first step for piloting new ways of working to improve productivity and put Health First.

Perspectives on our purpose

Check out these perspectives from our leaders to learn more about the fundamentals of Health First.