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We are Curious

Because we care, we are always curious to learn how to better serve our members and patients, and better support our fellow associates.

Curious means working and learning together to create the best solutions for the people we serve.

“When you’re curious, you own the problem, ask questions, seek to understand and empower others to do the same.”

How we put "curious" into practice

  1. We pursue diverse perspectives to learn and effectively interact with people from all backgrounds.
  2. We create value through innovating simple, quality experiences; always striving to turn the good into great​.
  3. We integrate our work across the enterprise—collaborating and exchanging ideas to achieve the best outcomes.

Use the guide linked below to think through how best to apply these behaviors to your everyday work. Then, talk with your leader about how these ideas can help your team reach its near- and long-term goals.